FAQs

I'm having trouble signing in to my old account. What do I do?

If you logged with Google or Apple authentication, we cannot reset your password or help you authenticate. Often people get a new phone and have trouble Signing on to Dimensional because their new phone is using another Apple ID. In these cases, we cannot reset or retrieve your account since it's managed by Apple. You will need to authenticate with your previous Apple ID.

How can I delete my account?

At the bottom of the Settings page on the app, you will see a button to delete your account. Upon doing so, your account and all associated responses/data will be erased.

How does Dimensional make money?

Short answer: As of May 2023, we don't. Longer answer: we're launching a Premium version of Dimensional this year.

When is Dimensional coming to Android or web?

We plan on launching our first web app in the summer of 2023. The first version will let you create an account and take all the assessments but you wont be able to connect with others. We'll follow up with an updated version that allows connections in the fall. The Android app will come after. Hopefully in the winter.

Does Dimensional sell my data?

No! Your data is your data. We don't sell your data to advertisers or third parties.

Contact

Dimensional Interactive
1050 King Street West
Toronto, ON

hello@dimensional.me